Party Hardy is dedicated to excellent service to our customers. Here you will find
frequently asked questions. If you have any questions or concerns please don't
hesitate to contact us. We are at your service!
Frequently Asked Questions |
| 1. Decorations at Home |
| When you bring the decorations are they already assembled? |
| No, the decorations are not pre-assembled. We
assemble them at your party/event venue. |
| How far in advance should I book? |
| We ask that you book at least 2-4 weeks in advance to
ensure that all preparations are can be made. You may want to book farther in advance for good measure. For larger events, such as weddings, it's a good idea to book about 2 months in advance. |
| How long does it take for you to decorate? |
| That all depends on the design of your decorations.
Sometimes they may take anywhere from 2-4 hours, excluding wedding and large event decor which may take up to a whole day. |
| How do I book your services? |
| The best and easiest way is by email: partyhardy.oh@gmail.com |
| The second is by phone: 360.675.2676 Monday thru Friday 9:00am to 4:00pm |
| Please leave a brief message with your name, number,
event, date of the event and someone will contact as soon a possible. |
| Is there anything that I need at home prior to booking a service? |
| First and foremost, a functioning electrical outlet.
Our decorators take all the materials necessary to complete your decorations. We carry standard extension cords but if the outlet to be used is too far, then it is the customers duty to provide one that will reach the area to be decorated. We do carry short ladders and step stools. |
| How long will my decorations last? |
| Indoor decorations can last from a few days up to two months.
Outdoor decorations can last from a few hours up to a week depending on weather conditions. If they are exposed to too much sunlight, they tend to burst. Generally balloons placed outdoors turn an opaque color due to latex's natural oxidation process. |
| Do you come back to tear down
and dispose of all of the decorations? |
| This depends on the materials used to design your
decorations. If disposable materials were used there is no need for us to return to do so. If you wish for us to return for a "clean-up" that can be arranged at the time of booking for an additional cost. If the materials were rented, we will schedule a date and time at the time of booking to have all rented materials picked up. After a brief inspection of all rented materials has been conducted and no damage is found, your deposit will be returned to you. If damage is found, based on its significance a percentage of or all of your deposit will not be returned. |
| Do I have to choose from a list of designs? |
| No. All designs can be completely personalized to
meet your needs. We invite you to contact us and make an appointment with our designer. The designer can then sit with you for up to an hour and discuss ideas and materials and make suggestions. This service has a cost of $10 weather you book or not. If you end up booking, $10 will be put towards your final bill. All prices are exclusive of delivery and time frames. Prices are subject to taxes and change without notice. |
| Do you rent tables, chairs, etc. for parties? |
| No. Currently we are not renting tables, chairs,
etc. for events. Sorry for the inconvenience.
What is the party/event is not in my home? It is the responsibility of the
customer to ensure that balloon decor is allowed, how much can be displayed
where it can/cannot be displayed, what typed of displays can be set up,
whether or not there are sufficient electrical outlets if needed and time allotted
for set up and breakdown.
|
| 2. Deliveries |
| Where do you deliver? |
| Sorry, we are not delivering currently. We will be making deliveries in the greater Oak Harbor area. Coming Soon! |
| How long do the balloons last? |
| Most arrangements last about a week depending on the balloons used. |
| Do you deliver on-base? |
| Yes! We will be authorized to make deliveries aboard NASWI. |
| Is there a separate cost for delivery? |
| No. All delivery fees are already included in the price.
Washington state tax will be added. |
| 3. Method of Payment |
| At the moment, Party Hardy accepts cash and
checks. There is a $35 charge on all returned checks. Paypal coming soon! |